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Terms and Conditions

By accessing or using the Ontario Startups platform, you agree to be bound by these Terms and Conditions. Please read them carefully before using our services.

1. Terms

By accessing the websites OntarioStartups.org or partnering CanadaStartups.org, you are agreeing to be bound by these terms of service, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this website are protected by applicable copyright and trademark law.

2. Use License

Permission is granted to temporarily download one copy of the materials (information or software) on CanadaStartups.org's website and OntarioStartups.org for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

  • Modify or copy the materials
  • Use the materials for any commercial purpose, or for any public display
  • Attempt to decompile or reverse engineer any software
  • Remove any copyright or other proprietary notations from the materials
  • Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions and may be terminated by OntarioStartups.org and CanadaStartups.org at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on OntarioStartups.org and CanadaStartups.org's website are provided on an 'as is' basis. OntarioStartups.org in partnership with CanadaStartups.org makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Further, OntarioStartups.org and CanadaStartups.org do not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall OntarioStartups.org, CanadaStartups.org or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on OntarioStartups.org/CanadaStartups.org's website, even if OntarioStartups.org/CanadaStartups.org or an authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Accuracy of Materials

The materials appearing on OntarioStartups.org and CanadaStartups.org's website could include technical, typographical, or photographic errors. OntarioStartups.org/CanadaStartups.org does not warrant that any of the materials on its website are accurate, complete or current.

OntarioStartups.org/CanadaStartups.org may make changes to the materials contained on its website at any time without notice. However, OntarioStartups.org/CanadaStartups.org does not make any commitment to update the materials.

6. Links

OntarioStartups.org/CanadaStartups.org has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by OntarioStartups.org/CanadaStartups.org of the site. Use of any such linked website is at the user's own risk.

7. Modifications

OntarioStartups.org/CanadaStartups.org may revise these terms of service for its website at any time without notice. By using this website you are agreeing to be bound by the then current version of these terms of service.

8. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Canada and you irrevocably submit to the exclusive jurisdiction of the courts in that Province or location.

9. Membership

By accessing OntarioStartups.org/CanadaStartups.org website and affiliated websites offering free and/or paid services, you are accepting both our terms of use/terms and conditions as well as our privacy policy. Our service is to provide small business owners and startup entrepreneurs with an online platform consisting of tools such as the small business startup guide, interactive timeline, business plan builder tool, investor pitchdeck tool and the funding directory.

Important: OntarioStartups.org/CanadaStartups.org does not in any way guarantee any success by using our platform and tools and in no way should the information provided be used to influence your business decisions. We do not provide funding, financing or monetary support. We are not lenders nor investors.

Monthly Subscription Account Holders

As a monthly subscription holder you abide by the same rules as a regular member. Your account is available month by month. If you fail to make your monthly subscription payment, your account will be terminated within 24 hours.

Minimum 6-month commitment required. 30-day notice needed to cancel after the first 6 months. Accounts not paid will continue to be billed. Early cancellation available upon approval with penalty fee. No refunds for already paid months. Accounts delayed 30+ days will result in collection proceedings.

Promotional Memberships

All promotions offered memberships are non-refundable.

Partner Memberships

Partnership memberships are non-refundable and subject to additional terms set forth by OntarioStartups.org/CanadaStartups.org upon agreement. Failing to abide by partnership terms gives OntarioStartups.org/CanadaStartups.org the right to terminate the partnership membership at any time.

Active Memberships

All active memberships are non-refundable and are subject to these terms and conditions. All memberships are 1 year in term and are renewable at approved request.

Renewal Accounts

All renewal account memberships are provided for an additional year of service from the renew date. Failing to renew up to 30 days after your account has expired, the discounted early renewal fee will be void and you will have to register via regular membership fee.

10. Your Account

By registering and paying either a monthly or one-time fee to OntarioStartups.org/CanadaStartups.org you agree to waive all rights to a refund once you've logged in to our platform. Due to the fact that OntarioStartups.org/CanadaStartups.org provides sensitive information which we sell as our service, logging in to our platform and using our services means you will not be allowed to obtain a refund.

We urge that you are familiar with the service and the product offered before your registration and purchase. Prior to registering with a paid account, be sure to speak to our support team to ensure you have all of the information available to make an informed decision.

Once your account has been set up with login details provided and an expert has been chosen, you will no longer be eligible for a refund. Promotional plan registrations are not eligible for a refund. Access to expert help is limited to communication via email, platform support ticket system and the Ask an Expert program. No phone support is provided by an expert.

11. Cancellation / Refund Policy

OntarioStartups.org/CanadaStartups.org does not provide refunds once you have successfully logged in to the platform or used our tools, resources and services. No refunds are provided to members whose accounts have been set up and experts assigned.

30-Day Refund Policy: Available to members who do not log in within the first 30 days with a valid and acceptable reason. If approved, 5% merchant and administrative fees are deducted and non-refundable.

Additional Services: Business plan re-writes, pitchdeck creation, and marketing plan assistance are non-refundable once payment is made and work is contracted.

Monthly Subscriptions: Only cancellable after initial 6 months plus 30-day notice. Attempting to cancel prior to 6 months may result in automatic charges for remaining months.

12. Ultimate Authority

OntarioStartups.org/CanadaStartups.org and its representatives hold ultimate authority. Any inappropriate behavior by members could result in account termination and further action. Any and all acts by members to deface or libel OntarioStartups.org/CanadaStartups.org, our tools, resources and services will result in account termination and further actions.

Privacy Policy

Your privacy is important to us. OntarioStartups.org/CanadaStartups.org does not provide any funding to individuals or small businesses. We do not provide grants, loans, tax breaks or any monetary value. If you have any questions, please contact us directly.

It is our policy to respect your privacy regarding any information we may collect while operating our website.

  • We collect personal information by lawful and fair means and, where appropriate, with knowledge or consent
  • Before collecting information, we identify the purposes for collection
  • We collect information solely for specified purposes unless we obtain consent
  • Personal data is kept accurate, complete, and up-to-date
  • We protect personal information with reasonable security safeguards
  • Information about our policies and practices is readily available
  • We only retain personal information as long as necessary

OntarioStartups.org/CanadaStartups.org may change this privacy policy from time to time at its sole discretion.

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